Frequently Asked Questions

Delta Self Storage operates two storage facilities in Delta, Colorado. Our Palmer location is at 1044 Palmer Street, and our Hwy 50 location is at 694 US Highway 50. Both facilities offer convenient access from anywhere in Delta and the surrounding Western Slope communities, including Montrose, Olathe, and Cedaredge. To find the location closest to you or your preferred unit size, give us a call at (970) 325-5750 or browse our available units on this website.

Our gated facilities are accessible to tenants 7 days a week, from 6:00 AM to 10:00 PM. Each tenant receives a personal gate code at move-in. If you ever need access outside those hours, contact us in advance and we'll do our best to accommodate.

Yes. Both of our Delta locations are fully fenced with electronic gate access (a unique code per tenant) and 24/7 video surveillance. We work closely with our local site managers, who keep eyes on the properties and respond quickly to anything unusual.

Delta Self Storage is remotely managed, which lets us keep rates fair and operations efficient across both locations. Our team is reachable by phone at (970) 325-5750 and by email at Help@LookingForStorage.com, usually within the same business day. Our local site managers are available for anything that needs hands on the ground.

For most 1-bedroom apartments, a 5x10 or 10x10 unit is the right fit. A 5x10 (about 50 sq ft) holds the contents of a small studio or a 1-bedroom with minimal furniture. A 10x10 (100 sq ft) comfortably fits a typical 1-bedroom apartment, including a bed, dresser, sofa, dining set, and boxes. If you have larger furniture or extra outdoor gear common in the Western Slope, the 10x10 gives you breathing room.

A 10x15 or 10x20 unit works well for most 2-bedroom homes. The 10x15 (150 sq ft) fits a 2-bedroom apartment with standard furniture, appliances, and a few dozen boxes. The 10x20 (200 sq ft) is closer to a one-car garage and handles a 2-bedroom house with all furniture, large appliances like a washer and dryer, plus outdoor equipment, hunting and fishing gear, and other items Western Slope residents tend to accumulate.

For a 3-bedroom home, plan on a 10x20 or 10x25 unit. The 10x20 (200 sq ft) holds a fully furnished 3-bedroom with appliances. The 10x25 (250 sq ft) and larger sizes are best if you're storing the contents of a 4+ bedroom home, a full vehicle plus belongings, or running a small business out of a single unit. If you're not sure, give us a call at (970) 325-5750 and we'll help you size it right.

We offer a wide range of sizes across our two Delta locations, from compact units for boxes and seasonal items, up to large units for full home contents or vehicle storage. Sizes vary by location and availability. For current options and to reserve a unit, call (970) 325-5750 or browse available units on our website.

Our standard storage units do not have electrical outlets inside. If you have specific power needs, give us a call at (970) 325-5750 and we can talk through your options.

You can rent a unit online directly through our website, by phone at (970) 325-5750, or by stopping by during business hours. Most tenants complete the rental online in about 10 minutes. The process includes picking your facility and unit size, signing the lease electronically, paying the first month, and receiving your gate code by email.

To rent a unit, we ask for a valid government-issued photo ID (driver's license, passport, or state ID), a working email address and phone number, and a payment method (credit or debit card). All paperwork is completed digitally, so you can sign your lease from anywhere.

As soon as the lease is signed and the first payment is processed, your gate code is active. Most tenants move in the same day they rent. If you need access on a specific date or time, let us know in advance and we'll make sure everything is ready for you.

Yes. You can reserve a unit online or by phone for a future move-in date. Reservations help us hold your preferred size at your preferred Delta location so it doesn't get rented to someone else while you're getting ready. Reach out at (970) 325-5750 to confirm the hold period and lock in your size.

You can access your tenant portal at https://lookingforstorage.cubby.cc. From the portal, you can pay rent, set up autopay, pull receipts, submit move-out notice, and update your info. This same portal works for all of our storage properties. If you have trouble logging in, give us a call or email us at Help@LookingForStorage.com.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) and ACH bank transfers. All payments are processed online through your tenant portal, where you can also set up autopay so your rent is paid automatically each month without you needing to think about it.

All payments are processed online through your secure tenant portal. This keeps your account up to date in real time and gives you a clear record of every payment for your files. If you have a specific situation that requires another payment method, give us a call at (970) 325-5750 and we'll see what we can do.

We don't offer a portfolio-wide rate lock. Rates adjust over time based on local market conditions, competitor pricing, and operating costs at each facility. That said, Delta Self Storage is locally operated, and we do our best to keep our rates as fair as we can for our long-term tenants. If you ever have a question about your rate, give us a call and we'll talk it through.

If your payment is late, a late fee may be added to your account after a short grace period, and your gate code may be temporarily suspended until the balance is paid. We always try to reach out before any fees apply, so the best thing you can do is make sure your email and phone number in our system are current. Setting up autopay through your tenant portal is the easiest way to avoid late fees entirely.

Rent is due on the first of every month. We send a reminder email a few days before your due date, and setting up autopay through your tenant portal at https://lookingforstorage.cubby.cc removes the need to remember at all.

If your balance looks different than you expected, please call or text us at (970) 325-5750 or email us at Help@LookingForStorage.com so we can help you as soon as possible. We'll walk through every charge and payment on your account line by line.

You can pull receipts, invoices, and a full statement of your account directly from your tenant portal at https://lookingforstorage.cubby.cc. If you need a custom letter or document for tax purposes, employer reimbursement, or insurance claims, give us a call or email us at Help@LookingForStorage.com and we'll send it to you the same business day.

If you've been a tenant for a while, you may have noticed that our payment portal, login, or billing system has changed recently. That's because we transitioned to a new property management system to give our tenants a faster, more reliable experience for paying rent, getting receipts, and managing your account. Your unit, your access, and your team are all the same. If you need help logging into the new portal at https://lookingforstorage.cubby.cc, call us at (970) 325-5750 or email us at Help@LookingForStorage.com and we'll walk you through it.

Yes, tenant insurance is required on all units. This protects your belongings against unexpected events like fire, theft, water damage, or vandalism. We partner with SafeLease, a self-storage insurance provider that offers affordable coverage right inside your lease, so you have peace of mind without shopping around. If you already have coverage through your homeowner's or renter's policy, just provide proof and we can waive the SafeLease requirement.

No. Storage units are not designed for living, sleeping, or any kind of residential use, and using a unit that way is against both our lease and local code. Our facilities are here for safely storing your belongings, and we want every tenant to use their space the way it's intended.